Terms and Conditions

The following Terms and Conditions of Service apply to all products and services provided by Blue Rabbit Creative Limited (Blue Rabbit).

All work is carried out by Blue Rabbit on the understanding that the client has agreed to Blue Rabbit's Terms and Conditions.

Copyright is retained by Blue Rabbit on all design work including words, pictures, ideas, visuals and illustrations unless specifically released in writing and after all costs have been settled.

If a choice of design is presented, only one solution is deemed to be given by Blue Rabbit as fulfilling the contract. All other designs remain the property of Blue Rabbit, unless agreed in writing that this arrangement has been changed.

Project Acceptance

At the time of proposal, Blue Rabbit will provide the customer with a written estimate or quotation. The Terms and Conditions can be read on Blue Rabbit's website www.bluerabbitcreative.co.uk

A copy of the written estimate or quotation is to be signed and dated by the customer to indicate acceptance and should be returned to Blue Rabbit via post or email. Alternatively, the client may send an official order or Purchase Order (PO) in reply to the estimate or quotation which binds the client to accept Blue Rabbit's Terms and Conditions. No work on a project will commence until either document or PO has been received by Blue Rabbit.

Design Charges

Charges for design services to be provided by Blue Rabbit, will be set out in the written estimate or quotation that is provided to the customer. At the time of the customer's signed acceptance of this estimate or quotation, indicating acceptance of the Terms and Conditions, a non-refundable deposit of 50% of the quoted fee will become immediately due. Work on the project will not commence until Blue Rabbit has received this amount.

Charges for Other Services

Charges for any additional services over and above the estimated design, will become fully payable (100% of the quoted amount) at the time of estimate or quotation acceptance.

Payment

The customer will be provided with an email Approval Form and Invoice prior to final publication. At this time the remainder of the amount due will become payable and the customer will also be required to sign and return the Approval Form to Blue Rabbit. Accounts which remain outstanding for 30 days after the date of invoice, will incur an extra charge of 2% per month of the outstanding amount.

Payments may be made by cash, cheque, or PayPal.

Publication and/or release of work done by Blue Rabbit on behalf of the client, may not take place before cleared funds have been received.

Returned cheques will incur an additional fee of £50 per returned cheque. Blue Rabbit reserves the right to consider an account to be in default in the event of a returned cheque.

Default

An account shall be considered default if it remains unpaid for 30 days from the date of invoice, or following a returned cheque. Blue Rabbit shall be considered entitled to remove Blue Rabbit's and/or the customer's material from any and all computer systems, until the amount due has been fully paid. This includes any and all unpaid monies due for services, including, but not limited to, design, sub-contractors, printers, photographers, libraries and web services.

Removal of such materials does not relieve the customer of it's obligation to pay the due amount. Customers whose accounts become default agree to pay Blue Rabbit reasonable legal expenses and third party collection agency fees in the enforcement of these Terms and Conditions.

Copyrights and Trademarks

By supplying text, images and other data to Blue Rabbit for inclusion in the customer's website or other medium, the customer declares that it holds the appropriate copyright and/or trademark permissions. The ownership of such materials will remain with the customer, or rightful copyright or trademark owner.

Any artwork, images, or text supplied and/or designed by Blue Rabbit on behalf of the customer, will remain the property of Blue Rabbit and/or it's suppliers.

The customer may request in writing from Blue Rabbit, the necessary permission to use materials (for which Blue Rabbit holds the copyright) in forms other than for which it was originally supplied, and Blue Rabbit may, at it's discretion, grant this. Such permission must be obtained in writing before it will allow any of the aforesaid artwork, images, text, or other data to be used.

By supplying images, text, or any other data to Blue Rabbit, the customer grants Blue Rabbit permission to use this material freely in the pursuit of the design.

Should Blue Rabbit, or the customer supply an image, text, audio clip or any other file for use in a website, multimedia presentation, print item, exhibition, advertisement or any other medium believing it to be copyright and royalty free, which subsequently emerges to have such copyright or royalty usage limitations, the customer will agree to allow Blue Rabbit to remove and/or replace the file on the site.

The customer agrees to fully indemnify and hold Blue Rabbit free from harm in any and all claims resulting from the customer in not having obtained all the required copyright, and/or any other necessary permissions.

Alterations

The customer agrees that changes required over and above the estimated work or required to be carried out after acceptance of the draft design will be liable to a separate charge.

The customer also agrees that Blue Rabbit holds no responsibility for any amendments made by any third party, before or after a design is published.